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Terminology
Useful terms used in the glazing and auto glass industry.

 

   
   
Acoustic Interlayer
The glass has a thicker than normal vinyl laminate to help reduce outside noise.
   
   

Adhesive

For ARG, a substance used for bonding other substances together - such as a windshield and the pinchweld in the vehicle.

   

Adhesive Chip

A fragment of glass that is fused or adhered tightly to the surface of the glass.

   

AG

Automotive glass.

   

Annealing

The process of preventing objectionable stresses in sheer, float, or rolled glass during manufacture by controlled cooling. Re-annealing is the process of removing objectionable stresses in glass by re-heating to a suitable temperature followed by controlled cooling.

   
Ant Antenna.
   
   

Antenna

Wire or set of wires capable of transmitting or receiving radio waves. Sometimes bonded to or imbedded in replacement glass parts.

   

ARG

Automotive replacement glass.

   
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Backlight

The rear glass window in a vehicle.

   

Batch Privacy Glass

Ford Glass Division uses a process for producing privacy parts in which the feature is accomplished by adding ingredients to the mixture in the float tank. Before the process, reflective coatings were applied after the glass was produced.

   

"B" Parts

This reference is used to describe Carlite parts which are sold at a lower discount off truckload which makes their cost higher compared to other parts with similar NAGS list prices. Some distributors may elect to sell these parts to installers at a net price instead of discounting off NAGS.

   

Bead

A sealant after application in a joint, irrespective of the method of application, such as caulking bead, glazing bead, etc. Also a molding or stop used to hold glass or panels in position.

   

Bent Glass

Flat glass that has been shaped while hot into cylindrical or other curved shapes.

   

Bevel

A deviation from a right angle break on a scored and severed glass edge.

   

Bite

The dimension by which the edge of the glass product is engaged into the glazing channel.

   

Block

Rectangular, curved sections of neoprene or other approved material used to position the glass in the glazing channel.

   

BMS

The company computer and software system or Branch Management System.

   

Book Inventory

The book (or ledger) value of inventory at a current standard cost which is adjusted monthly.

 

Bow

A deviation of the glass surface from a true plane.

 

Breakage Account

The account to which the value of ARG parts inventory is charged when they are broken or otherwise damaged beyond repair.

 

Breather Tube

A device added to an insulating glass unit that allows excess pressure to bleed off to the atomosphere. Required for high (over 4000') altitudes.

 

Bubble

A round or elongated gaseous inclusion in the glass; may be partially emergent.

 

Bug

Logo of the manufacturer etched into or painted onto the ARG part.

 

Buy Out

The process of buying a part from a competitor to fill a customer's order.

 

Button (or Mirror Button)

An attachment on the interior surface of the windshield used to hold the rear view mirror.

 

Butyl

A sealant type used in some installations. Comes in tape form and in liquid form in caulking tubes.

 

Bullet-Resisting Glass

A multiple lamination of glass with tough clear sheet plastic, usually at least 1 3/16 inches thick overall, which is designed to stop bullets from ordinary firearms other than high-powered rifles.

 

Butt Glazing

Installing glass products where the vertical glass edges are without structural supporting mullions.

   
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Carlite

Brand of AG and ARG part produced by Ford Motor Glass Division - CAR.

 

Cash Discounts

An amount allowed by the manufacturer usually (1-2 percent) which is deducted from an invoice by the customer when the invoice is paid on or before the due date.

 

Ceramic Paint Band

A band painted around the edge and extending onto the surface of an ARG part which is baked onto the glass. (also known as a "Frit").

 

Channel

U-shaped metal or plastic sometimes lined with felt or other material (used to reduce wind noise) which provides a track for movable glass parts on vehicles.

 

Channel Glazing

Installing and sealing glass products into U-shaped glazing channels using removable stops.

 

Chemically-Strengthened Glass

Glass which has undergone ion-exchange to produce a comprehensive stress layer.

 

Clips

Devices used to attach decorative molding to the vehicle body.

 

Coating Void

A small round area in the coating where there is an absence of coating.

 

Corner On/Off

Angle formed by the intersection of two adjacent edges; an excess (corner on) or a lack (corner off) of glass can sometimes occur.

 

Crinamex

Brand name for windshields produced by Vitro-CMX.

 

Cullet

Broken glass, excess glass from a previous melt, or edges trimmed off when cutting glass to size. Cullet, in some regular proportion, is an essential ingredient in the raw batch charge in glassmaking in that it facilitates melting.

 

Curetime

The time necessary for the adhesive or sealant to dry or completely set.

 

Curtainwall

An exterior building wall which carries no roof or floor loads and consists entirely or principally of metal or a combination of metal, glass and other surfacing materials supported by metal framework. There are two basic types:

Custom: Walls designed specifically for one project and using parts and details specially made for this purpose.

Standard: Walls made up principally of parts and details standardized by their manufacturer and assembled in accordance with either the architects design or the manufacturer's stock patterns.

   
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Dauber

Tool used to apply urethane primer.

 

Dead Load

Load force due to glass weight.

 

Delamination

Term used to describe glass separating from the vinyl inner layer in a laminated part.

 

Deposit (in coating)

Opaque contamination on the surface of the coating.

 

Desiccant

An extremely porous crystalline substance used to absorb moisture from within the sealed air space of insulating glass unit.

 

Dig

A short, deep scratch or puncture of the glass surface.

 

Disbursement Memo

A company document which must be completed and attached to invoices before they are paid which includes instructions for the proper accounting of the payment.

 
Diversity Antenna
Combines reception of 2 or more antennas on vehicle. Typically they work together to achieve superior radio reception. The antennas can be in multiple locations on the vehicle.
   

D.O.T Number

Code number issued by the US Department of Transportation, usually located in the logo or bug, which identifies the manufacturer part.

 

Double Glazed Windows

A common term for insulating glass units, which feature either air or a safe, colorless, odorless gas tightly sealed between two panes of glass. For increased energy efficiency, one or both pens can be treated with a low-E coating.

 

Double Strength

In float glass, approximately 1/8-inch thick.

 

Dry Glazing

A method of securing glass in a frame by use of a dry, preformed resilient gasket , without the use of a compound.

 
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Edge Clearance

Nominal spacing between the edge of the surface of the glass product and the glazing channel base.

   

Edging

Grinding the edge of the flat glass to a desired shape or finish.

   
 
Electrochromic Mirror that senses light and automatically dims, typically will have a small dot about the size of a pencil eraser located in the bottom center of mirror.
   

Emissivity

The ability of a material to emit radiant energy. Emittance is the ratio of the total radiant energy emitted by a given surface to that emitted by an ideal black body at the same temperature. To emit is to give out, to discharge—in the case of glass, essentially, to re-radiate absorbed energy (heat).

 
Encap Encapsulated, glass is "encapsulated" or surrounded by a molding.
   

Encapsulation

Injection molding around the perimeter of an AG part.

 

Excess Transfer

The process of transferring excess inventory from one location where it is not needed to another where it is more likely to be sold.

 

Exterior Glazed

Glass set from the exterior of the building.

 
   

Fill Rate

The percentage of items shipped compared to the number ordered.

 

Filler Strips

Strips inserted into a gasket which locks the gasket and glass in place. Also know as locking strips.

 

Flake Chip

An edge condition where the removal of a shallow amount of glass from the surface face or the edge face results in an area void of glass that is shell-like in appearance. Width is defined as the maximum dimensional extent of glass removed from the face when measured perpendicular to the edge.

 

Flare

A sharp, thin extension of glass from a cut or broken glass edge where the fracture tends to approach a plane parallel to the surface.

 

Flat Glass

A general term that embraces float glass and various forms of rolled glass (as contrasted with fiber glass, containers, etc.).

 

F.O.B.

The term used to define the point or location at which the manufacturer considers a product delivered to the customer.

 

Fully Tempered Glass

Glass that has been tempered to a high degree. Specified by ASTM C 1048 (Kind FT) as having a surface compression of not less than 10,000 pounds per square inch (psi) or an edge compression of not less than 9,200 psi. Fully tempered glass, if broken, will disintegrate into many small pieces (dice) which are more or less cubical. Fully tempered glass is four to five times stronger than annealed glass of the same thickness.

   
 

Gasket

Preformed shapes, such as strips, grommets, etc., of rubber or rubber-like composition, used to fill and seal a joint opening either alone or in conjunction with a supplemental application of a sealant.

 

Glass

An inorganic product of fusion which has cooled to a rigid condition without crystallizing. It is typically hard and brittle and has a conchoidal fracture. It may be colorless or colored, translucent, or opaque by the presence of dissolved, amorphous, or crystalline material.

   
GPS Global Positioning System.
 
   

Hardware

Parts added or attached to AG part. Also known as "attachments".

 
HD Heavy Duty.
   

Heat-Absorbing Glass

Glass for intercepting appreciable portions of radiant energy, especially solar energy, in specific transmittance values as defined in ASTM C 1036. It is obtainable as float and patterned glass.

 

Heat-Resisting Glass

Glass able to withstand high thermal shock, generally because of low coefficient of expansion.

 

Heat-Strengthened Glass

Glass that has been heat-treated to a state less than that of fully tempered glass. Specified by ASTM 1048 (Kind HS) as having a surface compression of not less than 3,500 pounds per square inch (psi) or an edge compression of not less than 5,500 psi. Heat-strengthened glass is approximately two times as strong as annealed glass of the same thickness and has a much increased thermal endurance. Heat-strengthened glass is approximately two times as strong as annealed glass of the same thickness and has a much increased thermal endurance. Heat-strengthened glass is considered a safety glass and will not completely dice as will fully tempered glass.

 

Heat-Treated

Term sometimes used for both fully-tempered glass and heat-strengthened glass.

 

Heated AG Parts

Parts which have a heater grid (backlights) or metallic coating (windshields) used to defrost the part.

 
Heated Wiper Park Area
The windshield contains a heater grid across the lower part of the glass.
   

Hermetically Sealed Unit

An insulating glass unit made up of two liters of glass, separated by a spacer, or equivalent product (at the full perimeter), which is filled with a moisture absorbing material. The unit is then completely sealed, creating a moisture-free, clean, dead-air space.

 

High-Transmission Glass

Glass which transmits an exceptionally high percentage of visible light.

 
High Modulus
An adhesive that provides extra strength to resist torsional twisting and helps maintain the structural integrity of the vehicle by enabling the windshield to stiffen the support of the vehicle body.
   

Hot Shot

Customer order filled and sent for delivery immediately after the order is received.

 

HUD

Heads up display, the instrument panel is illuminated on the windshield. Name for technology in which the vehicle's instrument readings are projected onto the windshield. The replacement windshield for vehicles with HUD is more expensive than for those which are not HUD equipped.

   
 
Infrared Solar coated.
   

Insulating Glass

Insulating glass refers to two pieces of glass spaced apart and hermetically sealed to form a single glazed unit with an air space between. Heat transmission through this type of glass may be as low as half without such an air space. It is also called Double Glazing.

 
Inter Wiper Intermittent wiper, variable speed.
   

Interchange

Two or more parts with different NAGS numbers which are used for the same fit application.

 

Interior Glazed

Glass set from the interior of the building.

 

Interlayer

A layer of standard or polycarbonate-compatible polyvinyl butyl or of urethane, used to bind two or more pieces of glass or glass and polycarbonate sheets onto a laminated unit.

 

Item Number

An internal part number assigned by the BMS to every part or product carried by the company.

   
 

Knife

A tool used for cutting the adhesive or sealant to allow for the removal of an AG part from the vehicle.

 

Knote

A small transparent body of incompletely assimilated glass.

 
   

Laminated Glass

A type of safety glass produced when a layer of vinyl or PVB is bonded between two or more pieces of glass to produce a single unit.

 

Lead Time

The length of time it takes for a manufacturer or distributor to produce or pull an order for products, plus delivery time - usually measured from the day an order is placed to the day it is delivered.

 

Leading Edge Void

An area at and parallel to the edge that is not coated with ceramic frit. Standard characteristic of roll coating equipment.

 
Light Sensor
A sensor usually located on the windshield that senses the absence of light and turns the head lights on automatically.
   

List Price

The price to which discounts are applied to calculate the net price.

 

Live Load

Load force due to weight of non-permanent attachments such as people, glazing rigs, and/or washing rigs.

 

Lite

A single pane of glass or AG part.

 

LTL

Less than a full truckload shipment.

 

LOW-E or Low-Emissivity

Is to have a low rate of emitting (radiating) absorbed radiant energy. The radiant energy (heat) is, in effect, re-radiated toward its source.

 
   

Mirror Button Adapter

(See "Button") Usually a plastic adapter used to permit the replacement of the rearview mirror when the button supplied on the windshield does not fit the rearview mirror bracket.

 

Molding

Similar to "Gasket" - fitted around the glass to finish or "trim out" an installation.

 

MOPAR

Chrysler brand AG/ARG-MOP.

 

Monolithic

A glazing assembly construction consisting of only one lite or pane of glass, polycarbonate, acrylic, or plastic.

 

Mullion

An intermediate connecting member used to "marry" two or more windows or patio doors together in a single rough opening without sacrificing air or watertight performance. A mullion also can give added strength to connections for structural stability.

 

Muntins

A decorative design in cut-ups of glass lites. Examples:

1.) Painted muntin grids applied to an interior lite of glass in a sealed insulating glass unit to simulate cut-ups of glass lites either in colonial or diamond patterns.

2.) Use of aluminum muntin bars between lites of glass units to simulate glass cut-ups.

3.) Use of actual vertical and horizontal bars to divide a window into smaller lites of glass. The bars are termed muntin glass.

 
   

NAGS

National Auto Glass Specifications. The company which assigns NAGS numbers and suggested "list" prices which are customarily used for ARG. NAGS Catalogs list the parts and applications. NAGS Calculators show the "NAGS List Prices".

   

NAGS List Price

(See NAGS) The list prices in the NAGS Calculator which are calculated by applying a formula to the manufacturer's "Truckload List Price".

 

NAGS Multiplier

A factor applied to the NAGS list price to calculate cost and selling prices.

 

Net Price

Actual price paid for a part or product after all applicable discounts are applied.

 

Net Price Addendum

The list of parts which are net priced by the company instead of using the NAGS Calculator as the basis for establishing selling prices.

   
Night Vision
An infrared camera mounted on vehicle which detects objects further ahead than the headlights and will display the images on a section of the windshield.
   
Non Conductive
Urethane adhesive that prevents the flow of electricity between the glass and metal of body, some manufactures mandate this urethane to prevent degradation of performance to electrical systems built into the glass such as antennas, cell phones, etc…
 
   

Obsolescence Credit

A credit or reduction on the invoice - usually based on a percentage of dollar purchases of tempered parts - given by most ARG manufacturers to reduce the distributors financial exposure resulting from parts becoming obsolete.

 

Obsolescence Policy

Instructions which describe the company's policy including the proper inventory accounting for obsolete AG parts.

 

OE/OEM

OE means Original Equipment and is a part or product made by the OEM (Original Equipment Manufacturer). OEM's may also produce many non-OE parts, which are usually described as "Original Equipment Quality".

 
   
PAAS
Pre-applied adhesive system. A bead of urethane that is applied to the inside border of windshield that requires activation during installation.
   

Paint Band

See "Ceramic Paint Band."

 

Patterned Glass

(also Rolled or Rough Rolled Glass) One type of rolled glass having a pattern impressed on one or both sides. Used extensively for light control and decorative glazing.

 

Perpetual Inventory

The record of parts in inventory valued at standard cost and updated when parts are added and removed.

 

Pinchweld

The metal flange in the vehicle opening where AG is installed.

 

Pinhole

Small round area where there is an absence of coating.

 

Polished Wired Glass

Wired glass that has been ground and polished on both surfaces.

 

PPV

See "Purchase Price Variance".

 

Prefix Codes

(DW, DV, DT, FW, FB, etc.) Prefixes of ARG parts which denote the application, for example DW=Domestic Windshield. For a complete listing and definitions refer to the NAGS catalog.

 

Premium Part

Original equipment part which normally carries a higher NAGS list and truckload list price then the same part number produced by other manufacturers.

 

Priming

Sealing of a porous surface so that compound will not stain, lose elasticity, shrink excessively, etc., (because of loss of oil or vehicle into the surround.) A sealant primer or surface conditioner may be used to promote adhesion of a curing type sealant to certain surfaces.

 

Privacy Parts

Description used for parts which have a coating added to the exterior surface of the glass to produce a mirror like reflection when viewed from the outside of the vehicle. See the NAGS Catalog for complete listing and definitions. Also see "Batch Privacy" glass.

 

Processed Glass

Glass in which the surface has been altered by etching, sandblasting, chipping, grinding, ceramic-enameling, etc., to change its light diffusion or to give decorative effects. Either or both surfaces may be so treated. Also glass which has been further treated (edgework, tempered, stained, etc.) after forming.

 

Proprietary Parts

Term used for part numbers which are produced by only one manufacturer. With no competition for these parts, the manufacturer has more control over selling prices.

 

Purchase Price Variance

The difference between the net price of product and the inventory (account 511) value at standard cost.

 

Purchase Register

A monthly listing of invoices charged to each location.

 

Pyrolytic Coating

A coating applied during the manufacturing of the glass itself. Because they are actually part of the glass sheet, pyrolythic or "hard coat" surfaces are very durable and require no special handling.

 
   

Quarterlite

Side glass part which is not part of a door and closest to the backlite.

 
   

Rabbet Depth

The depth of the glazing pocket. The minimum rabbet depth must be equal to the minimum recommended edge bite on the glass plus the minimum setting block height.

   
Rain Sensor
Sensor usually located on the windshield that senses rain & turns the wipers on or automatically adjusts the speed the wipers.
 

Reciprocal Pricing

Usually an agreement between two distributors to sell "buyouts" to each other at the same prices.

 

Reflective Glass

Glass with a reflective surface film to reduce heat and light transmission.

 

Re-Pack

Term used for a windshield pallet which contains several different part numbers.

 

Reject Credit

Similar to "Obsolence Credit" in the way it is issued - is used to credit the distributor for expected damage or defects in a shipment of windshields.

 

Restocking Charge

A charge of 10-15 percent for returning a part to a distributor.

 

Retail Transfer Price

The price retail locations pay for materials purchased from distribution locations and is set by Corporate.

 

Reveal Molding

See "Molding".

 

Rolled Glass

Glass formed by rolling including patterned and wired glass. As glass is drawn horizontally from the tank, figured, engraved, and etched, machine rolls impress a pattern on the surface of the glass, varying from almost smooth to deeply marked geometric, fluted, or random overall designs. It is made 1/8-inch to 3/8-inch thickness.

 
   

Safeguard

Another Chrysler brand identifier - see MOPAR.

 

Safety Glass

Glass which has been treated using processes, such as laminating or tempering, that should result in reduced risk of injury when broken.

 

Sandblasted Finish

A surface treatment for flat glass obtained by spraying the glass with hard particles so as to clip out and roughen one or both surfaces of the glass. The effect is to increase obscurity and diffusion, but can make the glass fragile and hard to clean.

 

Sash

The frame, including muntin bars when used, and including the rabbets to receive lites of glass, either with or without removable stops, and designed either for a face glazing or channel glazing.

 

Sealant

Compound used to fill and seal a joint or opening, as contrasted to a sealer which is a liquid used to seal a porous material.

 

Scratch

Damage to the glass surface in the form of a line with length but little or no appreciable width.

 

Scratch (in coating)

A void in the coating which has length but little or no appreciable width.

 

Shaded or Shade Band

An area at the top of the windshield where the vinyl inner layer has been tinted to reduce glare.

 

Shading Coefficient

Is the ratio of solar heat gain passing through a glazing system to the solar heat gain that occurs under the same conditions if the window were made of clear, unshaped double strength window glass. The lower the number, the better solar shading qualities of the glazing system.

 

Shelf Life

Used in the glazing and sealant business as referring to the length of time a product maybe stored before beginning to lose its effectiveness. Manufacturers usually state the shelf life and the necessary storage conditions on the package.

 

Sidelite

Side glass part which is not part of a door and is usually tempered safety glass.

 

Sight Line

Imaginary line around the perimeter of lites or panels corresponding to the top edge of stationary and removable stops, and the line to which sealants contracting the lites or panels are sometimes finished off.

 

Single Glazing

A single pane of glass.

 

Sleeves

Corrugated envelopes used for the individual packaging of tempered glass.

 

Sliders

Usually refers to the sliding back glass assembly in pickups, and to van windows with a movable section that slides (to open or close) in a track instead of being hinged or being part of a mechanism used to "roll" the part up or down.

 

Sloped Glazing

A single pane of glass.

 
Solar Absorbing Blocks out UV & infrared rays reducing sun damage & keeping the inside of vehicle cooler.
   
Solar Coated
Inside surface of the outer layer of non-solar glass is coated with UV reflective film before the inner layer is sandwiched between the inner & outer layer of glass.
   

Solar Glass

(or Solar Control Glass) Manufacturers term for glass that has been treated or specially tinted during the production process to reduce the sun's rays to protect, and reduce heat buildup in the vehicle interior.

 

Spacers

(Shims) Small blocks of composition, neoprene, etc., placed on each side of lites or panels to center them in the channel and maintain uniform width of sealant beads. Prevent excessive sealant distortion.

   

Spandrel

That portion of the exterior wall of a multi-story commercial building that covers the area below the still of the vision glass installation and the area above the head of the glass installation below.

 

Spandrel Glass

Heat-strengthened flat glass with a colored-ceramic coating adhered to the back by a heat fusion process. It has double the strength of annealed glass of the same size and thickness, enabling it to withstand greater uniform loads and thermal stresses. Spandrel glass cannot be re-cut after heat strengthening. It is used as fixed opaque colored glass on buildings in front of floor slabs and columns. It is available in a wide array of colors.

 

Sputter Coating